After Order

Based on clients’ address, goods will be delivered by TNT or UPS or FedEX Or EMS. Sea Shipping is also available.

We guarantee to provide the highest quality products and unmatched dedication to customer service. Each order has an internal standard operation procedure to follow which minimizes error rate. After all details are confirmed, the production process will be start. Plus our 100% inspected before delivery, we ensure every single pin you received will be 100% perfect and [...]

Defaultly, the pins will be individually poly bagged. Alternatively, numbers of packaging options to enhance the look of your pin is available. Such as printed cards, PVC display box, wooden gift boxes .etc. Kindly inform your sales consultant about packaging before delivering.

If production work didn’t start, orders can be cancelled without any extra charge. Once production process is ongoing, cancellations will be subject to charges based on costs incurred up to time of your request. Please kindly understand.

If production work didn’t start, any revise or modification is acceptable with no additional cost. And we do not support any art work changes after production process is ongoing. Any changes after production will consider as a new design.

After order confirmed, it will be put into production immediately. The production needs 5-20 working days based on different design, order quantity, color quantity.etc. Normally for the simple stamping and casting items, production process is relatively simple so the  delivery time is within 7 working days.